Emergency Operations Center Management and Operations

Course Overview

This course describes the role, design, and functions of Emergency Operations Centers and their relationships as components of a multi-agency coordination system. The course contains disaster-related examples, activities and case studies that relate to EOC’s and multi-agency coordination systems at the local, state and federal levels of government.

Specific Course Topics

  • EOC operations related to National Incident Management System (NIMS) requirements
  • Role that EOCs play in overall multiagency coordination
  • Relationship between the EOC and the on-scene Incident Command System (ICS) structure
  • Staffing, information, systems, and equipment needs at the EOC
  • whether participants’ EOC organizations are conducive to effective coordination
  • Potential alternate locations suitable for EOC operations should the primary EOC facility become damaged or inoperable
  • Test, training, and exercise plans for critical EOC operations
  • Strategies and schedules for reviewing EOC resource requirements and technology needs

Target Audience

Federal, state, local and tribal emergency managers; first responders, to include incident commanders from all emergency management disciplines; private industry personnel responsible for coordination activities during a disaster; and Voluntary Organizations Active in Disaster (VOAD) personnel.


Duration:  One-half day (4 hours)

Pre-requisite (recommended)



  • FEMA/EMI IS-775/G775