G0289 Public Information Officer Awareness Training

Course Overview

The G0289 course is a 1-day Public Information Officer (PIO) Awareness course that will use interactive presentations to convey information and engage the participants in learning, providing knowledge and comprehension-level training.

This course is an instructor-led training that supports learning through discussion, lecture, and active participation in exercises that provides a realistic, scenario-driven approach to mastering the skills required of a PIO.

Course Objectives

  • Define Emergency Public Information and the importance of being proactive
  • List the role and functions of the PIO
  • Describe the types of written products used in public information activities
  • Recall preparation techniques that contribute to a successful media interview
  • List the steps of the 8-Step Model for Strategic Communications
  • Given a simple scenario, apply the 8-Step Model to a public awareness campaign
  • List personal public information training goals

Target Audience

The primary audience for this training is individuals who have public information responsibilities as their main job or as an auxiliary function at the Federal, state, local, tribal, or territorial level of government.

A secondary audience for this training includes individuals who would benefit from a general understanding of the Emergency Public Information function. This audience would include elected and other officials (like dispatchers, receptionists, etc.) who may work with PIOs or with the news media during an incident or have initial media contact outside an incident through the course of their job.


Duration: One day (8 hours)