ICS-402 Liaison Officer

EMSI Liaison Officer Job AidCourse Overview

Serving as an introduction to the position of Liaison Officer (LOFR), ICS-402 is intended to enhance and exercise the student’s knowledge of NIMS and ICS as it pertains to performing the numerous duties of the Liaison Officer throughout a response. This course provides government and private industry emergency responders with a robust understanding of the duties, responsibilities, and capabilities of an effective Liaison Officer on an Incident Management Team (IMT).  This course is an instructor-led training that supports learning through discussion, lecture, and active participation in multiple exercises that provides a realistic, hands-on approach to mastering the skills required of a LOFR.

Specific Course Topics

  • Establishing the Liaison Staff and Workspace
  • Roles and Responsibilities of the Liaison Officer and Agency Representatives
  • Interaction with Command and other IMT members
  • Requirements for working effectively with agency representatives
  • Identifying and listing affected stakeholders
  • Supporting Operations Section during Tactics Meeting and briefings
  • Involvement in the Incident Action Planning Process
  • Incorporating agency representative issues into the planning process
  • Developing and implementing a stakeholder outreach/management plan
  • Communicating response information to stakeholders
  • Participation during meetings, briefings and other support activities

Target Audience

Responders who may be assigned duties as a LOFR during an incident.


Duration: Two days (13 hours) 

Pre-requisite (recommended)

Successful completion of ICS-300

The course material does not assume or require experience as a LOFR, but also is not a basic LOFR course. Incident experience as a Liaison Officer and/or on an Incident Management Team is also desirable. 


  • FEMA E/L956
  • USCG ICS-402