ICS-403 prepares emergency management and response personnel for the role of Public Information Officer (PIO) on an Incident Management Team. The course builds on ICS fundamentals and focuses on the PIO’s duties and responsibilities, including incident response and effective section management. Training is delivered in small, instructor-led groups in your region, featuring hands-on exercises, realistic scenarios, and personalized coaching to ensure job-ready skills.
Specific Course Topics
- Establishing the PIO Staff and Workspace
- Roles, Relationships and Responsibilities
- Initial Response and Briefings
- Media Plan
- Interactions with the IMT and meetings/briefings
- Problem Solving
- PIO Effectiveness
Target Audience
Responders with an interest and background in public information and/or public affairs activities.
Duration
Duration: Two days (16 hours)
Pre-requisite (recommended)
Successful completion of ICS-300
The course material does not assume or require experience as a Public Information Officer, but also is not a basic PIO course. Experience within an Incident Command or Incident Management Team is also desirable.
Equivalencies
- FEMA E/L952
- NWCG S-403
- USCG ICS-403

